Timeframe: Returns must be made within 30 days of receiving your order.

Condition: Items must be in their original, unused condition with all original packaging, tags, and labels attached.

Exclusions: Certain items are non-returnable, including:

• Perishable goods (e.g., food, flowers)
• Personalized or custom-made products
• Intimate items such as undergarments and swimwear
• Gift cards
• Downloadable software or digital goods

1. Log into Your Account: Go to your order history and select the item(s) you wish to return.
2. Submit a Return Request: Fill out the return request form, and we will provide return shipping instructions.
3. Prepare Your Package: Ensure that the item(s) are securely packaged. Include the original packing slip or order confirmation inside the box.
4. Return Shipping: You are responsible for return shipping costs unless the item was damaged or incorrect. We recommend using a trackable shipping method to ensure your return reaches us.

Processing Time: Once we receive your return, please allow up to 5-7 business days for inspection and processing.

Refund Method: Refunds will be issued to the original payment method used for the purchase. Please note that shipping costs are non-refundable.

Exchanges: If you would like to exchange an item, follow the same return process and place a new order for the desired item.

If your order arrives damaged or you received the wrong item, please contact our customer service team at [support@youremail.com] or call us at [1-800-123-4567] within 7 days of receiving the item. We will arrange for a replacement or provide a full refund, including shipping costs.

The following items cannot be returned or exchanged:

• Gift cards
• Personalized/customized items
• Items marked as final sale
• Perishable goods (food, plants, etc.)

If you have any questions about our return policy or need further assistance, please contact our customer service team at [support@youremail.com] or [1-800-123-4567].